Central California Food Bank Privacy Statement, Terms of Use, and Data Collection Agreement

Central California Food Bank (“CCFB,” “we,” or “us”) is committed to protecting the privacy and security of the personal information of individuals who receive our services (referred to herein as “you”). This Privacy Statement, Terms of Use, and Data Collection Agreement (this “Agreement”) outlines the types of information we collect, how we use it, the measures we take to safeguard it, and sets forth the terms and conditions upon which you agree to receive services from CCFB.

Information We Collect:

CCFB collects and stores personal information through various software platforms to facilitate the delivery of food assistance and other services. The information collected may include:

  • Name, address, contact details, and other personally identifiable information
  • Demographic information
  • Household composition and living status
  • Income details
  • Military status
  • Disability status
  • Employment status
  • Health concerns and dietary preferences
  • Participation in government social service programs
  • Visit history, program participation, and services received
  • Preferred language
  • Other information voluntarily provided to CCFB

How We Use Your Information:

By using CCFB’s services, you authorize us to collect and share your information within the Feeding America network and with authorized partner organizations of CCFB to:

  • Provide and improve food assistance and related services
  • Communicate with you about available programs and services
  • Connect you with additional support programs and services
  • Conduct research on food insecurity and hunger
  • Advocate for hunger relief efforts
  • Evaluate and monitor the effectiveness of our programs
  • Transfer data to other recordkeeping platforms as needed

Security of Your Information:

CCFB respects your privacy and implements strict security measures to protect your data. Only authorized personnel and volunteers with unique login credentials can access our recordkeeping systems. Your personal information is also protected by applicable federal, state, and local laws.

Data Sharing and Disclosure:

CCFB will not sell or rent your personal information. However, we may disclose your personally identifiable information under the following circumstances:

  • To meet and comply with applicable legal obligations, including but not limited to complying with subpoenas and/or court orders.
  • To prevent fraud or protect the safety of individuals
  • When required to facilitate service delivery through trusted partners
  • When sharing aggregated, anonymized, or de-identified information that does not identify individuals

Your Rights:

  • Your decision to provide personal information is voluntary, and refusal to do so will not affect your eligibility for services unless the information is necessary for service provision.
  • You may request to review, update, or correct your personal information by contacting Central California Food Bank at info@ccfoodbank.org.
  • You may revoke your consent for data collection and sharing at any time by notifying us at info@ccfoodbank.org, except where information has already been used or disclosed.

Warranty Disclaimer:

You agree that your use of CCFB services and/or the CCFB website, https://ccfoodbank.org (the “Website”), shall be at your sole risk. To the fullest extent permitted by law, CCFB disclaims all warranties, express or implied, in connection with the Website and your use thereof. CCFB makes no warranties or representations and assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content, (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to and use of our Website, or (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein, or for any loss or damage of any kind incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available via the Website.

Limitation of Liability:

You agree that in no event shall CCFB, its officers, directors, employees, or agents, be liable to you for any direct, indirect, incidental, special, punitive, or consequential damages whatsoever resulting from any (i) errors, mistakes, or inaccuracies of content, (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to and use of our Website, or (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein, or for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via the Website, whether based on warranty, contract, tort, or any other legal theory. The foregoing limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction.

General:

CCFB may, in its sole discretion, and from time to time, modify or revise this Agreement, its terms of service, and policies at any time, and you agree to be bound by such modifications or revisions. Nothing in this Agreement shall be deemed to confer any third-party rights or benefits. By utilizing Central California Food Bank’s services, you acknowledge and agree to the terms outlined in this Agreement. CCFB remains committed to protecting your privacy and using your information responsibly to fulfill our mission of fighting hunger in our community.

 

Cookies
We use “cookies” on our website. A cookie is a small data file stored on a visitor’s device to help improve access and enhance the user experience. For example, cookies may allow you to log in more efficiently or help us identify repeat visitors. They can also help us understand user interests so we can improve website functionality and relevance. Use of cookies is not linked to any personally identifiable information on our site.

Links
Our website may contain links to external websites. Please note that we are not responsible for the content or privacy practices of these other sites. We encourage users to be aware when they leave our site and to review the privacy policies of any site that collects personal information.